Monday, July 06, 2009

East Coast trains need change

I came down this week to London, as I normally do, by train. Once again, although the train was on time, the service let the passenger down badly. Not because of the staff, who I think do a really good job given the conditions, but because of the way that clearly staffing shortages are affecting the cleanliness of the train. On the journey I was on, for example, every toilet was either closed, or in a filthy condition - and not just by the end of the journey, but after a couple of hours. Obviously staff to clean up had just not been allocated. Not good enough - and I hope that the transfer of services to the public sector will lead to an improvement. I have certainly been pressing for this - see my statements on this on my website http://www.marklazarowicz.org.uk/